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Microsoft 365Microsoft Dynamics 365 CRM — Complete Training GuideIndeep Sidhu

Microsoft Dynamics 365 CRM — Complete Training Guide

Microsoft 365
By Indeep Sidhu Updated Oct 4, 2026 PDF · 1.6 MB
Dynamics 365 CRM Training
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What's inside

14 sections
  • Foundations — Why CRM, Why Dynamics 365
  • Core Platform Concepts — Microsoft Dataverse
  • Security Model Deep Dive
  • Customization — Solutions, Forms, Views
  • Automation — Workflows, Power Automate, AI Builder
  • Development — Code-Level Customization
  • Reporting & Analytics
  • ALM & DevOps — Managing the Solution Lifecycle
  • Enterprise Architecture for Dynamics 365
  • Full Corporate Project — "Customer360"
  • Complete Interview Question Bank
  • Beginner-Level Interview Questions
  • Intermediate-Level Interview Questions
  • Advanced / Developer-Level Interview Questions
  • Architect-Level Interview Questions
  • Scenario-Based Interview Questions
  • Conclusion & Next Steps
  • Foundations — Why CRM, Why Dynamics
  • Native with Dynamics
  • Licensing is often the most confusing part for beginners, so let's break it down simply. Microsoft licenses Dynamics

Code & supporting files

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